Privacy Policy

1. Introduction

At MetalUpdater, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Shopify application.

2. Information We Collect

We collect the following types of information:

• Store Information: Store URL, name, email, and other basic details provided by Shopify
• Product Data: Information about your products, including titles, descriptions, prices, and metal-related attributes
• Usage Data: Information about how you use the App, including features accessed, pricing formulas created, and update frequency
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the App
• Process transactions and send related information, including confirmations and invoices
• Send administrative messages, updates, and security alerts
• Respond to your comments, questions, and requests
• Analyze usage patterns to enhance user experience
• Protect against, identify, and prevent fraud and other illegal activities

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service
• Shopify: As required for the operation of the App within the Shopify ecosystem
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes, such as fraud prevention and enhancing user safety.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal data
• Correction of inaccurate or incomplete data
• Deletion of your personal data
• Restriction or objection to processing
• Data portability

To exercise these rights, please contact us at help@metalupdater.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our App and hold certain information. For more information about our use of cookies, please see our Cookie Policy.

9. Children's Privacy

The App is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at help@metalupdater.com.